Privacy Policy

Our privacy policy and how we use your data

Last updated: August 22, 2024

1. Introduction

Translatio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

  • Basic Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and other login credentials.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Information: IP address, device type, browser type, operating system.
  • Usage Data: Pages visited, time spent on site, interaction with features.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Payments: To process transactions and manage billing.
  • Account Management: To create and manage user accounts, including authentication.
  • Service Improvement: To analyze usage patterns and improve the service.
  • Customer Support: To respond to user inquiries and provide customer support.
  • Marketing: To send promotional emails or offers.
  • Security: To enhance security and prevent fraudulent activities.

4. How We Share Your Information

We may share your information with third parties for the following purposes:

  • Payment Processors: To process payments and manage transactions.
  • Marketing Partners: For promotional activities and offers.
  • Analytics Providers: To analyze data and improve user experience.
  • Legal Compliance: To comply with legal obligations or protect our rights.

5. Data Retention

We will retain your personal information for as long as you have an account with us. If you close your account, we will delete or anonymize your data, unless we are required to retain it for legal reasons.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us using the information provided below.

7. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]