Terms of Service

Our terms and conditions

1. Introduction

Welcome to Translatio! These Terms of Service ("Terms") govern your use of our website and services ("Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. Definitions

The following terms have specific meanings:

  • "Account": A unique account created for you to access our Service.
  • "Service": Refers to the Translatio service.
  • "Content": Any information, text, images, or other material posted or uploaded by users.
  • "You": The individual or entity accessing or using the Service.

3. User Responsibilities

By using Translatio, you agree to:

  • Maintain the confidentiality of your account credentials and be responsible for all activities that occur under your account.
  • Provide accurate, current, and complete information during registration and when using the Service.
  • Comply with all applicable laws and regulations when using the Service.
  • Avoid engaging in prohibited activities such as distributing malware, sending spam, attempting to hack the Service, or misrepresenting your identity.
  • Ensure that any content you upload does not violate any third-party rights.
  • Respect any limitations or restrictions on your usage of the Service.

4. Payment and Subscription Terms

Translatio operates on a Freemium model with additional Pay-per-use options. Users will be billed either monthly or yearly for any Pay-per-use services, and all standard payment methods (credit cards, debit cards, PayPal, etc.) are accepted.

Refunds will be granted to users who have used less than 10% of their plan or are unsatisfied with the service. The decision to grant a refund resides solely with us.

Non-Refundable Fees

Certain fees associated with the Service, including but not limited to setup fees, customization fees, or any other special services, are non-refundable. These non-refundable fees will be clearly indicated at the time of purchase, and by proceeding with the payment, you agree to waive any right to claim a refund for these amounts. Please ensure you understand the terms before making any payment.

Automatic Renewals

Unless you cancel your subscription prior to the renewal date, your subscription will automatically renew under the same terms and conditions. You authorize us to charge the applicable subscription fees using the payment method on file.

5. Termination and Suspension

We reserve the right to terminate or suspend your account for any of the following reasons:

  • Violation of these Terms.
  • Non-payment of fees.
  • Misuse of the Service.
  • Inactivity for an extended period.
  • Engagement in fraudulent or illegal activities.
  • Compliance with legal requirements or law enforcement requests.

6. Intellectual Property

All rights to the Service, including software, design, and trademarks, are owned by us. Users retain ownership of any content they upload but grant us a license to use, display, or distribute that content in connection with the Service.

Users are not allowed to copy, modify, or distribute our software or any part of the Service without our permission.

7. Limitation of Liability

The Service is provided "as is" without any warranties of any kind. Our liability for any damages incurred by users is limited to the amount paid by the user in the last 12 months, and we are not liable for any indirect, incidental, or consequential damages.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, excluding its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, as detailed below.

Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration, rather than in court. Arbitration will be conducted under the rules of a designated arbitration provider, and the arbitrator's decision will be final and binding.

You may opt out of this arbitration clause by sending a written notice within 30 days of accepting these Terms. If you choose to opt out, you will retain the right to resolve disputes in court.

9. Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make significant changes, we will notify you by email or through a notice on our website.

By using Translatio, you acknowledge that you have read, understood, and agree to be bound by these Terms.